More than likely, your product cost will go up. This is because you'll be selling your own brand rather than a generic brand belonging to some Chinese company. If you have a solid business plan on building your own brand, the marginal rise in product cost will be worthwhile. However, if you're just trying to get the lowest price possible, private labeling may not be the right avenue for you. On the other hand, because we were able to offer a better price/service than what our clients' can get, a small portion of our clients end up buying generic brand products through us, and foregoing private labeling all together.

The answer to this question is too broad to be addressed inside a single paragraph. Nevertheless, if after a thorough research, you have determined that private labeling is something you'd like to pursue, we will naturally be your #1 choice. Our main niche is to offer private labeling service at the lowest minimum order quantity possible. Our service is your best bet for trying out if private labeling is right for you without having to buy a huge inventory.

Typically, we are looking at from 300 to 500 pcs. Depending on the product, there are always exceptions. We've had minimums as low as 100 or as high as 1000 pcs.

There's no set rule for the exact turn-time; it all depends on the product you're selling. Upon approval of samples and everything else, some orders can be shipped in a week while others may take two or three weeks to complete. Depending on your objective, we will be able to ship you the order in as fast as within one week or as much as one month.

Plenty. And there are other sites than just Alibaba. While many of our clients look at Alibaba with wonder, most native Chinese are still wondering why anybody would name a service after a thief... In short, we are different from Alibaba because of "accountability." Any supplier you engage on Alibaba is inherently risky. If anything goes wrong, there's just no recourse for you. On the other hand, we are an U.S. company and must play by U.S. rules. We value our reputation as much as you value yours. A "Gold Supplier" emblem can be bought from Alibaba, but our badge of honor has to be earned one client at a time.

Furthermore, most Chinese suppliers will require a relatively high minimum order quantity before they will help with any private labeling efforts. Even then, you'll be stuck at handling most of the coordination, designing, and the subsequent export/import. Our niche is that we are a "one-stop shop" that takes care of everything for you AND that our minimum order quantity is usually a lot lower than Alibaba suppliers.

There were a few cases in the past that we were not able to help our clients. And we will never pretend that we can do everything under the sun. If your product needs or objectives are not within our service capabilities, we'll be the first to reveal that during the evaluation process. With that said, we have also helped some clients with custom manufacturing of a specialized product. While this strays a bit from the concept of private labeling, it might still be an avenue worth exploring for some.

For most clients, online credit card payment is the most convenient; we accept all major credit cards as well as PayPal. For new clients, our standard terms of payment is 50/50. That is, 50% deposit upon approval of product sample, the balance 50% is payable when we're ready to ship.

We have very high confidence in the quality of the products that we sourced for you. In the past, we've had a handful of minor issues due to shipping via international express delivery. When such incidence takes place, we will credit you for the damage while we file claims with the shipping company. Returns are not accepted unless due to defective parts or workmanship.

We have done a variety of different products. However, there are three types of products that are not particularly a good fit for us: apparel, cosmetics, and health supplements. Fortunately, you can readily find alternatives who specializes in doing each of these type of products. For private labeling, suppliers for these types of products would usually have domestic stock available.

A promotional product is a give-away product that's intended to promote a company and its service. The most obvious difference is that a promotional product is usually a trinket, something of very low cost. A promotional product is really an advertising medium. Spending a lot of money on it just doesn't make sense. Furthermore, there's not too much quality consideration that goes into a promotional product; no buyer satisfaction to be concerned with since the end-users did not spend money to acquire the product. It's give-away and throw-away.

While we do get involved sourcing for promotional products on behalf of our clients from time-to-time, our core competency is helping our clients to build their own brands with a consistent quality, pricing, and supply. This requires a totally different mentality and corporate culture. Some suppliers out there would claim to do private label when all they really do is just stamp your logo on the products. In a real brand building effort, that's just one tiny part of the entire process.